The Need for Modern Mobile Solutions for Mainframe Data Centers
Mobile technology has been thrust upon businesses by a demanding and changing customer dynamic – as millennials make their presence felt as consumers of goods and services. As you probably already know, most banks today offer at least some measure of mobile access to their customers. Any bank refusing to comply with customer demands would surely lose a portion of their customer base to their competitors.
More and more retailers are following suit – think of an online experience that includes only a sample of products offered, compared to the Walmart or Costco online experience. The difference is very much apparent, and the retail laggards suffer. Even some government departments are getting into the game.
Any business that deals directly with customers that is seen as being somehow deficient in providing acceptable mobile access, is probably leaving money on the table, and is more than likely risking ongoing loss of market share to their competition.